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David
L. Fava
(916) 628-5465
webmaster@favaworks.com
Summary of Proficiencies
27+ years experience
as service-oriented technical specialist with notable success
identifying, documenting, troubleshooting and resolving a wide range
of mainframe, telecommunications and office automation anomalies.
Established track
record of increasing responsibilities as lead or supervisor
performing systems analysis with proficiency at workstation
installation and configuration, mainframe processing and
telecommunications - Knowledgeable about most facets of Information
Technology activities including hardware and software installation
and configuration, mainframe security, web and video conferencing,
web design activities, and leading small groups of support staff
performing typical tasks in computer operations and production
processing environments - Experienced documenting system activities
including drawing schematics of systems, components, and their
relationships - Ability to communicate effectively - Good analytical
and interpersonal skills - Ability to easily adapt to change and act
effectively under pressure - Ability to effectively conduct oral
presentations - Ability to create and sustain cooperative working
relationships and foster good working relationships with business
and technical peers, executives and external partners - Trained in
the application of project management best practices such as those
endorsed by the Project Management Institute (PMI) - Possess the
following personal traits: patience, tact, reliability, and
dependability.
Professional Experiences
Department of
Corrections & Rehabilitation
August 2005 to Present
Staff Information Systems Analyst (Specialist)
Perform Data Cleansing and Data Conversions tasks using IBM’s Web
Sphere and SAP. Provide support for Production Control and Computer
Operations; perform daily production processing, update production
run logs & procedures; oversee the overall quality and completeness
of the production procedure library including developing
instructions for problem analysis and resolution; initiate and
monitor job streams and ensure that production schedules are met;
submit jobs for computer processing by following written procedures
and verifying that the output is complete and accurate; process and
distribute production outputs; conduct shift turnover; coordinate
and control the implementation & migration of all production
processes; analyze and resolve complex production process failures;
analyze customer service requirements and prepare appropriate
documentation including preparing vendor contracts for data center
services; provide 3rd level support for CDCR users & staff; perform
RACF Administration; act as Data Center production liaison to the
EIS technical project managers; primary responsibility for the
reviewing and implementing a change control policy and promote
change control practices as well as conduct change control meetings;
review and participate in the process of change control &
performance of production migrations. Perform duties as Technical
Project Manager for the California Out-of-State Correctional
Facility with emphasis on assessing risk factors to the project’s
success.
FavaWorks
February 1998 to Present
PC Repair / Consultant / Web Designer
As small business owner & operator of “FavaWorks”, provide
consultation and support services for home & small businesses.
Install, configure, and manage home and small office networks;
install workstations, laptops and related peripherals; installing
and configuring workstation and network software; analyzing and
responding to client computing anomalies; storyboard, design,
implement and maintain client web sites from inception to completion
using available tools and resources as necessary such as web
authoring, photo editing, HTML, Java & JavaScript. Business clients
include FavaWorks, DavidFava, Combie Bible Church, Shiloh Baptist
Church, Wine Country Doodles, My PCRepair, Quail Crossing Studios,
Risen Designs Contemporary Christian Jewelry, and SofaMorDanek, a
subsidiary of Medtronic. More information can be found at
www.FavaWorks.com.
FavaWorks
May 1979 to May 1982
Casual Laborer
As all-around-handyman for large apartment complex, painted exterior and interior of apartment
townhomes - performed minor repairs using plumbing, electrical, and
landscaping techniques - performed pool cleaning tasks, tree trunk
removal and other labor tasks.
State of California
- Various Departments
1982 to 1994
Various positions
Perform less technical data processing related task in support of
Office Automation - perform more skilled clerical work in support of
large data processing team.
Department of
Mental Health
1994 to August 2005
Associate Information Systems Analyst (Specialist)
Perform mainframe security as RACF Administrator for Headquarters
and remote sites, responsible for mainframe accounts and accesses to
data resources; assist in the creation and management of Execution
Scheduling Processor (ESP) batch processes; administer a web based
resource for counties to upload and download critical data; As a
project team member, phased out large mainframe infrastructure
including controllers, multiplexers, printers and terminals and
implemented a TCP/IP LAN based infrastructure using VPS, VTAM, &
TCP/IP. For 3 years, responsible for the management of the Office
Automation Help Desk supporting over 450 headquarters staff and 5
remote sites, providing resolutions for common telecommunication and
personal computer problems. Installed, configured, and supported
computers and computer software used by the department’s end users.
Lead on project to roll out new workstations and software to
Headquarters users. Team member in the creation and deployment of
software to workstations using Altiris and Active Directory.
Partnered with department Webmaster with the development,
implementation, and training of end users with the department's
intranet & Internet web sites. Created and maintained an inventory
database of computers, related peripherals, and software, including
purchase, warranty, and installation information. Performed 2nd
level help desk support to local and remote sites, providing
resolutions for common telecommunication and mainframe computer
problems. Performed research and analysis on information technology
issues for management and staff. Provide technical documentation
substantiating results of analysis. Created statistical reports,
diagrams, procedures, forms, databases, and technical information
for management & staff. Created schematics of computer facilities
and peripheral devices. Wrote production system documentation and
created job streams using JCL and utility programs. Supported test &
production systems. Worked cooperatively with other technical and
data processing professionals. Using specialized crimping tools,
installed cables and connectors. Coordinated, set up & monitored
videoconferencing equipment and activities. Provided resolutions for
common videoconferencing problems. Supported test & production
systems. Supervised, made assignments, established due dates,
monitored and evaluated staff performing production processing
assignments.
Education and Certificates
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Certificate of
Recognition
Office Automation Design and Implementation
Team Member – 1998
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Certificate of
Recognition
Support - Design and Implementation of Intranet/Internet Web
Sites
Team Member – 1998
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Certificate of Commendation and Award
Suggestion for Improving
Efficiency of State Government - 1984
Specialized Training –
1983 to 2007
Applied Project
Management; MS Project 2003; MS Project Server 2003; PMP Project
Management Certification; Developing Effective RACF Administration
Skills; RACF Administration Workshop; Website Design; How to Build
Powerful PowerPoint Presentations; Administering and Supporting
Microsoft Windows NT; Conference on Web Site Development and Design;
Supporting & Troubleshooting Windows NT 4.0; Web Design Conference;
Mastering Adobe Photoshop; How to be a Highly Effective Team Leader;
Troubleshooting and Maintaining PC's; GroupWise 5.2; ESP Workload
Manager Advanced User's Course; Microsoft Access 2.0 I and II;
Leadsperson Workshop; Network Technologies; Beginning Systems
Analysis; Technical Report Writing; Developing Analytical Skills;
Dealing with Difficult People; Introduction to Data Communications;
Effective Use of Time; Multipoint II Administrator; Multipoint II
Service; Microsoft Word; Microsoft Excel; WordPerfect Level II; TSO
/ ISPF Overview; MVS Overview; MVS Job Control Language; Using
Advanced Function Printing; Accounting; PC Fundamentals; Business
Math; Procedure and Manual Writing; Principles of Accounting; Oral
Expression of Ideas and Opinions; Interpersonal Communications at
Work; Intro to Analytical Staff Work; Techniques of Management;
Introduction to Data Processing.
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